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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stocky Singh

September 5, 2024

5  out of  5
rating by Stocky Singh
"Service is outstanding 👏 👌."
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Jessyka Guevara

August 26, 2024

5  out of  5
rating by Jessyka Guevara
"Great customer service. was so fast and easy to work with Bryant, I am so satisfied with my new full coverage plan. I already had statefarm but he elevated my plan and made it so much better!"
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tao adfadsf

August 20, 2024

5  out of  5
rating by tao adfadsf
"本人在state farm对江小姐耐心的讲解和对产品的介绍比较、对客户的需求做到了非常完美.在这里非常感谢"
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Vanessa Bucaria

August 17, 2024

5  out of  5
rating by Vanessa Bucaria
"Stephanie is simply the best. Her smile, her personality, her overall service was amazing. We need more beautiful souls like her in this world. Thank you Stephanie for all your hospitality. I'm so honored to be a part of the team :)"
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cynthia egido

August 15, 2024

5  out of  5
rating by cynthia egido
"We would highly recommend Stephanie Wu thanks to her professionalism, knowledge and patience! Many thanks to her, we changed our policy and she gave us a fabulous quote for Home and Auto bundle!! We give her 5 Stars ⭐️⭐️⭐️⭐️⭐️ for her outstanding performance and immediate responses to all of our questions!!! She is a true asset to State Farm. Bravo!!"
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benjamin m

August 15, 2024

5  out of  5
rating by benjamin m
"I’ve used State Farm for many years now and they’ve always provided me with excellent service at a fair price. They are very responsive, and I would highly recommend this office and agent, Ashley Chang."
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Jeff Riccardi

July 27, 2024

5  out of  5
rating by Jeff Riccardi
"I’ve been dealing with Stephanie and she is the best. Responds immediately, even 8:30 on a Friday night. Best agent I’ve worked with"
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Alex Burns

July 26, 2024

5  out of  5
rating by Alex Burns
"Jacob was great to work with for my insurance needs"
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Albert E

July 24, 2024

5  out of  5
rating by Albert E
"Had a phone call from agent Chelardi about a mistake that was done during a recent purchase of a new car. She explained to me the reason for the error in detail, apologized for any inconvenience, and how the problem is going to be rectified. She was professional, courteous, and answered my concerns. Thank you for the wonderful experience."
We responded:
"Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future."
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amudhan bakthavathsalu

July 19, 2024

5  out of  5
rating by amudhan bakthavathsalu
"Worked with Bryant..he was super quick and helpful with switching the insurance to reduce price"
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Patricia dee

July 12, 2024

5  out of  5
rating by Patricia dee
"I worked with Jacob at State Farm. He made changing my insurance policy effortless and easy for me. He answered all my questions. I appreciate that he took time to help me online. I would recommend State Farm and Michael Fay to help you with your insurance needs."
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Clay Thompson

July 12, 2024

5  out of  5
rating by Clay Thompson
"Quick summary of experience with Jacob Kim as my agent: 1. Appears to make every effort to get me the best policy for my needs at the best price. 2. Makes extra efforts to help to complete tasks required for application (took photos required for application with my permission). 3. Very responsive and transparent when I ask questions. 4. Exhibits highest levels of professionalism and respect. 5. Gets my highest accolades and recommendation for a productive insurance experience."
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hilda mendez

July 12, 2024

5  out of  5
rating by hilda mendez
"Ashley Chiang is totally amazing, very knowledgeable and extremely helpful. I always go to her because she explains and solves all my problems. Awesome girl 🙏🏻"
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Jackie Tong

July 11, 2024

5  out of  5
rating by Jackie Tong
"服务非常周到,细心!"
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Cuford Leo

July 10, 2024

5  out of  5
rating by Cuford Leo
"Thanks, Michael. I appreciate the service, and I will not hesitate to recommend State Farm to another friend ."
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Linda Wang

July 8, 2024

5  out of  5
rating by Linda Wang
"Ashley Chiang非常nice 声音也好甜 谢谢你🙏!"
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David Yau

July 8, 2024

5  out of  5
rating by David Yau
"They are doing their job right with a better rate. Nice!"
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Michael Liang

June 28, 2024

5  out of  5
rating by Michael Liang
"Ashley is a good state Farm agent👍"
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Jinwei Pan

June 26, 2024

5  out of  5
rating by Jinwei Pan
"Ashley 服务还是一如既往的好!帮我解决很多不懂的问题!脾气超级好超级温柔!"
We responded:
"Thank you so much for providing us with a wonderful review. Best regards, Michael Fay"
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Eldaraz15

June 25, 2024

5  out of  5
rating by Eldaraz15
"I never felt any pressure to go with state farm but Mike worked with me and made it a pleasant transition. Very recommended"
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andrew c

June 14, 2024

5  out of  5
rating by andrew c
"Highly recommend Jacob Kim as an agent. Jacob was incredibly professional and easy to work with. He was able to get my homeowners insurance policy put together in a very timely manner. Was super quick about the call backs and made sure he followed up with me on a timely manner. I was in a time crunch to close on my property on Monday and needed a homeowners rental insurance policy on a Friday. Ask for Jacob, you'll be in good hands."
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Meng

June 14, 2024

5  out of  5
rating by Meng
"I bought my condo insurance in here with Ashley Chiang. She was very very friendly and helped me a lot. (I have made lots of changes on my insurance document) Very Recommend!"
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Lulu DaSilva

June 13, 2024

5  out of  5
rating by Lulu DaSilva
"I’m pleased with the customer service Stephany has provided me with today. She was very pleasant to talk to and explained things in a calm and professional way. She has a friendly and great attitude. Keep up the great work"
We responded:
"Hi Lulu, We’re happy to see that you had a 5-Star experience at Michael Fay Insurance Agency. Best regards, Michael Fay"
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L. M.

June 6, 2024

5  out of  5
rating by L. M.
"All the employees are very nice especially ashley, she is very responsible to answer all my questions."
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Teodora Miljkovic

June 6, 2024

5  out of  5
rating by Teodora Miljkovic
"Ms. Chelardi Almanzar was super helpful when helping me apply for car insurance after driving again. She addressed all questions with straight forward answers and was able to provide me with all discounts applicable to my eligibility. We also were able to share some good laughs while taking care of business too- which I feel is important when becoming acquainted with someone who wants to make a newfound process effortless. I definitely recommend her based on her professionalism and willingness to help a client achieve their ideal insurance package. Thank you Chelardi!"
We responded:
"Hi Teodora! Thank you very much for trusting us with your insurance needs! Best regards, Michael Fay"