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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Li Zhang

June 13, 2025

5  out of  5
rating by Li Zhang
"Winnie’s service was excellent and professional. She responded very quickly and helped me resolve the issue. I’m very grateful to her"
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Peter Asaro

June 12, 2025

5  out of  5
rating by Peter Asaro
"Michael is very good. I have been his customer for a long time. I am satisfied."
We responded:
"Thank you, Peter! We're delighted to hear that Michael has been taking great care of you over the years. Your long-standing loyalty means the world to us, and we're so glad you're satisfied with our service. Here’s to many more years together! - Michael Fay State Farm "
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Yo Wang

June 12, 2025

5  out of  5
rating by Yo Wang
"When buying insurance, find Winnie, she is the most professional, patient and efficient!"
We responded:
"Thank you, Yo! We're so glad to hear that Winnie made your insurance experience a positive one. Her professionalism, patience, and efficiency truly make a difference. We appreciate your recommendation and look forward to assisting you again in the future! - Michael Fay State Farm "
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MICHELE GENOVESE

June 12, 2025

5  out of  5
rating by MICHELE GENOVESE
"Winnie is such a great woman, she helped me so much and was very patient with me. You can tell she really takes care of her clients and actually cares about them. I will recommend her to everyone."
We responded:
"Thank you so much, Michele! We’re so happy to hear about your positive experience with Winnie. Her patience and genuine care really make a difference, and it’s wonderful to know you felt supported. We appreciate your recommendation and look forward to helping you and your friends in the future! - Michael Fay State Farm "
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catherine

June 11, 2025

5  out of  5
rating by catherine
"great customer service! he really took the time explain my policy to me"
We responded:
"Thank you so much for your kind words, Catherine! We're thrilled to hear that you had a positive experience with our customer service. It's important to us that everyone fully understands their policies, and we're glad that our team was able to take the time to explain everything to you. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We appreciate your feedback and support! - Michael Fay State Farm "
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David Yau

June 11, 2025

1  out of  5
rating by David Yau
"Avoid Brandon at all costs."
We responded:
"Thank you for sharing your experience, David. We're sorry to hear that you had a negative interaction. We encourage you to reach out to Michael directly so he can discuss this further and understand what happened. Your feedback is important to us, and we want to ensure a better experience for all our customers. - Michael Fay State Farm "
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Mahbub jewel

June 6, 2025

5  out of  5
rating by Mahbub jewel
"I had a great experience with Michael Fay-State Farm. The team was very professional quick to respond and easy to work with everything was handled smoothly efficiently. Highly recommend recommended!"
We responded:
"Thank you for your kind words! We’re thrilled to hear that you had a great experience with us. Our team strives to provide professional and efficient service, and it’s wonderful to know that we met your expectations. Your recommendation means a lot to us! - Michael Fay State Farm "
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jesus narvaez

May 30, 2025

5  out of  5
rating by jesus narvaez
"Good respectful agent will listen and work with you onto you become a satisfied customer"
We responded:
"Thank you for your kind words, Jesus! We’re so glad to hear that you had a positive experience with our team. We believe in listening to our customers and ensuring their satisfaction, and it’s great to know that we met your expectations. If you ever need assistance again, don’t hesitate to reach out!- Michael Fay State Farm"
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Andy Chae

May 30, 2025

5  out of  5
rating by Andy Chae
"I worked with the wonderful Winnie Li! She was so knowledgeable, friendly and incredibly mindful and respectful of my time. I highly recommend that you work with her!"
We responded:
"Thank you so much for your kind words, Andy! We're thrilled to hear that you had such a positive experience working with Winnie Li. She truly is a gem, and it's wonderful to know that her knowledge, friendliness, and respect for your time made a difference in your experience. We appreciate your recommendation and look forward to assisting you again in the future! - Michael Fay State Farm "
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Yanfang zhu

May 28, 2025

5  out of  5
rating by Yanfang zhu
"I am truly grateful to Winnie for her professional assistance in the field of insurance. She patiently and thoroughly answered every question I had. In today’s highly competitive insurance industry, it is rare to find an agent like Winnie who always puts her clients first and approaches her work with such dedication and responsibility. Their company also offers multilingual services, making it convenient for clients from diverse backgrounds to seek advice. Highly recommended."
We responded:
"Thank you for your wonderful feedback, Yanfang! We're delighted to hear that Winnie provided you with such professional assistance and took the time to answer all your questions. It's great to know that her dedication and customer-first approach made a positive impact on your experience. We also appreciate your recognition of our multilingual services, as we strive to support customers from diverse backgrounds. Thank you for the high recommendation! - Michael Fay State Farm "
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Angelica Rodriguez

May 23, 2025

5  out of  5
rating by Angelica Rodriguez
"My father and I wanted to give a sincere shout-out to Winnie! We were looking for an affordable quote for our house, and she was the best about reaching out and being consistent. Winnie is very informative, quick, and reliable. Answered all of our questions and tries to give her clients the best offers there are. If you're looking for someone who answers promptly and gets the job done with professionalism, Winnie is the one! Will recommend to friends and family."
We responded:
"Thank you for sharing your experience, Angelica. It's wonderful to hear that Winnie provided you and your father with such excellent service. Her dedication to being informative and reliable truly makes a difference in helping everyone find the right solutions. Your recommendation means a lot, and we appreciate you taking the time to highlight Winnie's professionalism and commitment to her work.- Michael Fay State Farm "
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Sharon

May 19, 2025

5  out of  5
rating by Sharon
"Michael handled the switch from a competitor to State Farm in literally under 5 minutes and saved me a bundle! Best in class."
We responded:
"We appreciate your review, Sharon! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Michael Fay State Farm Insurance "
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Erick Q

April 21, 2025

5  out of  5
rating by Erick Q
"I’ve been a costumer of this location for over 9 years and have yet to complain about their service. All member are supportive and eager to find you the best deal possible. Make sure to ask for Winnie Li! She is such a wonderful person to work with and goes above and beyond to meet your needs. Trust me, if someone can do it, ITS WINNIE LI!"
We responded:
"Erick, thank you so much for your wonderful review! We truly appreciate your loyalty over the past nine years. It’s fantastic to hear that our team has consistently provided you with great service, and we’re especially grateful for your kind words about Winnie Li. She truly is a valuable member of our team, and we’re glad to know she has gone above and beyond to meet your needs. If you ever need anything else, don’t hesitate to reach out. We look forward to serving you for many more years to come! - Michael Fay State Farm Insurance "
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Bryan Gao

April 18, 2025

5  out of  5
rating by Bryan Gao
"Very nice of work"
We responded:
"Bryan, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Michael Fay State Farm "
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Erick Torres

April 18, 2025

5  out of  5
rating by Erick Torres
"My agent Winnie was informative and extremely help fall from start to end great agent and great car insurance company State Farm ...# 1"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Michael Fay State Farm Insurance"
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Anthony Dern

April 16, 2025

5  out of  5
rating by Anthony Dern
"Stephanie provided amazing service! Super helpful and knowledgeable. Made the process of switching to State Farm a breeze!"
We responded:
"Anthony, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Michael Fay State Farm Insurance "
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Margie Brock

April 11, 2025

5  out of  5
rating by Margie Brock
"The personnel at this state farm has been very helpful to me with getting a better insurance price for my cars/Co-op and helping with finding a defense driving course."
We responded:
"Margia, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Michael Fay State Farm Insurance "
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J Chan

April 10, 2025

5  out of  5
rating by J Chan
"Very professional service. Ashely is nice to talk to and explained clearly."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Michael Fay State Farm "
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Thomas Radecki

April 4, 2025

5  out of  5
rating by Thomas Radecki
"Samuel Basile, the agent that helped me set up my account with State Farm, is second to none in customer service .Samuel took his time to explain everything I needed to know and made sure all my questions were answered."
We responded:
"Thomas, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service from Samuel. If you ever have any questions or need assistance, we’re here to help! - Michael Fay State Farm "
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Chino PlaysMC

March 31, 2025

5  out of  5
rating by Chino PlaysMC
"alshey 服务态度很好"
We responded:
"Chino, Thank you for your positive feedback about Ashley! We're thrilled to hear that you had a great experience with her service. We appreciate your support and hope to see you again soon! - Michael Fay State Farm Insurance"
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Zhiming Wang

March 26, 2025

5  out of  5
rating by Zhiming Wang
"Have stayed with State Farm and Ashley Chiang since early 2023 for both auto and fire. Ashley is so nice and professional that I recommend State Farm to my friends."
We responded:
"Zhiming, thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with Ashley Chiang and our team at State Farm. Your recommendation means a lot to us, and we’re glad to have you as a valued customer. If you ever need assistance or have any questions, please don’t hesitate to reach out. We appreciate your support! - Michael Fay State Farm "
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Victoria Chuang

March 25, 2025

5  out of  5
rating by Victoria Chuang
"Ashley is the best"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with Ashley! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Michael Fay State Farm "
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Steve B

March 17, 2025

5  out of  5
rating by Steve B
"Chelardi A. spent a lot of time with my wife and I on the phone and answered all of our questions. She was very knowledgeable and professional. We received much better quotes than our previous provider for comparable coverage. I would recommend this agency and ask for Chelardi; you won’t be disappointed… -Steve"
We responded:
"Steve, Thank you so much for your kind words and the fantastic 5-star review! We're thrilled to hear that Chelardi was able to provide you and your wife with the information and support you needed. It's great to know that you found better quotes for your coverage. We appreciate your recommendation and are here to assist you whenever you need. Thank you for choosing our agency! - Michael Fay State Farm Insurance "
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Jan

March 14, 2025

5  out of  5
rating by Jan
"Outstanding Service from Ashley! I can’t recommend Ashley enough! She is incredibly patient, professional, and transparent, making the entire insurance process smooth and stress-free. She takes the time to explain every detail, ensuring I fully understand my options without ever feeling pressured. What truly sets Ashley apart is her persistence and dedication—she follows up diligently and makes sure nothing slips through the cracks. Plus, her positive attitude makes working with her a pleasure. If you’re looking for an insurance agent who genuinely cares and goes the extra mile, Ashley is the one to trust!"
We responded:
"Jan, thank you for your fantastic review! We're thrilled to hear that Ashley provided you with outstanding service and made the insurance process smooth and stress-free. Her dedication, transparency, and positive attitude truly set her apart. We appreciate your recommendation and look forward to assisting you in the future! - Michael Fay State Farm Insurance "
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Wu Jin

March 13, 2025

5  out of  5
rating by Wu Jin
"非常专业又热心。服务态度很好。谢谢"
We responded:
"Wu Jin, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Michael Fay State Farm Insurance "