State Farm® Insurance Agent Michael Fay

"Winnie was very helpful, friendly and informative."

"Thank you for good help have great day"

"Great staff to work with"

"Winnie was absolutely amazing! She helped me find a great quote for my car insurance and even got me a much better rate on my home insurance which was about one-third of what I was originally paying. She was personable, professional, and clearly very knowledgeable. I really appreciated how easy she made the whole process. Highly recommend working with her!"

"My visit here was so great thanks to Chelardi! She was really descriptive & helpful when it came to opening up my life insurance! I feel extremely happy with her services."

"I had a great experience working with Chelardi at State Farm! She was very helpful and patient while walking me through my car insurance options, making sure I fully understood everything before finalizing my policy. Her professionalism and friendly attitude made the whole process stress-free and easy. I truly appreciate how responsive and knowledgeable she was. I highly recommend Chelardi to anyone looking for quick and reliable insurance service!"

"I recently switched my car insurance company, and Brandon from State Farm, made my whole experience effortless from start to finish. I needed to delay the official day that I finally made the switch, and Brandon not only kept in touch with me during this short delay, but he was consistently available to answer any questions that I had. I am thrilled to be with State Farm and after working with Brandon, I will absolutely recommend State Farm!"

"Can we talk about an agent who goes above and beyond for her customers? It’s been a long time since I’ve experienced truly stellar customer service, and she absolutely blew me away. She was warm, patient, and incredibly knowledgeable—answering every question without missing a beat. She even walked me through paperwork for my renter’s insurance and short-term disability, making a confusing process feel effortless. What really impressed me was the extra care: she took time to review my other policies to be sure my coverage was right for me and that my promotional benefits were actually applied. That kind of thoroughness is rare—and it saved me money and stress. If you’re on the fence, don’t be. Get yourself over to Michal Fay’s Agency and ask for her (assuming she isn’t already booked solid by other customers clamoring for her help!). I couldn’t recommend her more highly."

"Winnie is the best. Made everything easier for me. For any insurance needs I would definitely give her a call."

"Thank you, Winnie, for answering my questions regarding my whole life and renters policies, all while making it a very pleasant experience. I wish all agents were like you."

"At first I was impressed with them, they gave me a great quote, also had great way of communicating. A little more than a year, the great way of communicating becomes obsolete, they are non responsive, ignore your texts and requests. Besides that you will end up paying 30-40 percent more. So they are good for a year then you need to jump, because other insurance companies are much cheaper and you can contact them at any time instead of waiting for an agent to be working or even for that agent to even care to respond to you. Even if they cared enough to respond back to their clients, I would have stayed, but clearly their clients are not important after they have onboarded them. Hope you change your shop for the better."

"I had a fantastic experience working with Winnie, my State Farm agent. From the moment I reached out, she was incredibly responsive, knowledgeable, and genuinely cared about helping me find the right coverage for my needs. Winnie took the time to explain my options clearly and made the entire process smooth and stress-free. It’s rare to find someone who combines professionalism with such a personal touch. I feel confident knowing she’s looking out for me. Highly recommend!"

"谢谢winnie姐姐帮我搞定 很热心可以找她"

"Winnie Li, I had the absolute pleasure of working with Winnie Li on both my home and auto insurance, and I cannot recommend her highly enough. From the very beginning, Winnie demonstrated exceptional professionalism, deep knowledge of her field, and a genuine care for my needs. She went above and beyond to make the process seamless, stress-free, and even enjoyable. Her ability to explain complex details clearly, combined with her high energy and positive attitude, truly set her apart. Winnie not only exceeded my expectations but also made me feel confident and comfortable every step of the way. Anyone looking for outstanding support with insurance should turn to Winnie without hesitation."

"我得朋友介绍，有机会与Winne Li处理我嘅房屋保险业务，她专业水平非常到位，对客人热情、耐心，对产品销售和推销细心解释。使我感受到Winne Li嘅真诚耐心的服务，周到。值得我向我嘅身边朋友介绍推广。"

"Winne has been absolutely wonderful to work with! She has an excellent work attitude—always professional, responsible, and attentive to every detail. What impressed me most is her dedication and reliability; I can always count on her to handle tasks thoroughly and efficiently. On top of that, she speaks Chinese, which made communication even smoother and more comfortable. Highly recommend Winne for anyone looking for outstanding service!"

"Having been a customer of Michael Fay - State Farm for over 4 years, going on 5, my family and I continue to be pleased with the level of service that is provided. Recently, we had the opportunity to work with Winnie Li on our auto and home insurance. What I appreciated greatly about Winnie's service was that she used her industry knowledge and sense of care to help us secure the best rate, coming in well under other quotes we had received. We never once felt she was trying try to sell or push a product to us, but experienced a genuine care and desire to serve. Winnie is very personable, knowledgable and a joy to work with. The level of customer service and commitment to excellency is exceptional here at Michael Fay - State Farm!"

"Chelardi was great with helping me with my life insurance! Very professional! Very caring! Definitely recommend!"

"Winnie from State Farm is best agent I’ve ever dealt with in my life Very easy and she’s very knowledgeable Thank you Winnie"

"Amazing service from Mary! She was very helpful and cleared up any questions I had throughout the process. I really appreciate all the help!"

"I got helped by Winnie and she put together a plan that suited me perfectly with my home and auto insurance. Made everything digestible and made sure I only got what I needed without decreasing any coverages. Would definitely recommend and ask for her for any insurance needs."

"Best experience I’ve had shopping for + purchasing insurance by far. Winnie absolutely nailed it- she was very thorough in matching my coverage from my current/outgoing policy, was patient + willing to entertain my prospective modifications and let me know how they would effect my premium and (most importantly) beat ALL other competitors prices. You rock 🤘🏻"

"Winnie is an amazing State Farm agent! She has been incredibly helpful, patient, and attentive throughout the entire process. She goes above and beyond to make sure everything is clear and taken care of. Highly recommend working with her!"

"Excellent understanding of what I needed. Very responsive and timely communication."

"Winnie Li is an excellent agent. She explained n guide me through everything step by step patiently. All insurance agents should learn fm her!"