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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bruce “Bruce” Y

Bruce “Bruce” Y

December 31, 2024

5  out of  5
rating by Bruce “Bruce” Y
"Perfectly follows up and solves issues fast. Highly recommended"
We responded:
"Bruce, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Your satisfaction is our top priority, and we’re glad we could address your concerns quickly. We appreciate your recommendation and look forward to serving you again in the future! - Michael Fay State Farm Insurance "
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Xu Building Supply

December 19, 2024

5  out of  5
rating by Xu Building Supply
"Thank you Ashley, for making this such a smooth and pleasant experience. I'll definitely recommend you to my friends and family."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Andrii Stratiichyk

December 17, 2024

5  out of  5
rating by Andrii Stratiichyk
"Прекрасна команда яка завжди готова ввічливо та зрозуміло відповісти на всі питання, та дапомогти з оформленням документів. З досвіду скажу що багато людей хотіли допомогти мені з страхуванням але у всіх виходило одне і теж саме. Michael Fay компанія якою я дуже задоволений зараз!)"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Glo Song

December 17, 2024

5  out of  5
rating by Glo Song
"Quick and thorough. Very informative."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alyssa Walker

December 16, 2024

5  out of  5
rating by Alyssa Walker
"Fantastic experience with Ashley! She was the most helpful agent I have ever dealt with and it's so nice to finally have a someone who is extremely responsive, informative, helpful and proactive. She was transparent about every question we had and helped us get the best bang for our buck. Thank you Ashley!!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Dina Fattaeva

November 22, 2024

5  out of  5
rating by Dina Fattaeva
"Misha is a good worker , I recommend to ask help from him"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tulisha Brooks

November 8, 2024

5  out of  5
rating by Tulisha Brooks
"Excellent customer service and gets back to you instantly with any questions or concerns you might have. Great competitive pricing as well. I Highly recommend Mr Fay."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Teresa Hu

November 7, 2024

5  out of  5
rating by Teresa Hu
"Ashley, you have provided the top 5 star services for searching for our coop apartment insurance. Thank you for your professionalism and patience."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Maria Ferguson

November 6, 2024

5  out of  5
rating by Maria Ferguson
"Jacob helped me from start to finish . Very polite and thorough and I will definitely be back for my auto policy soon"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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deneen kirkpatrick

November 4, 2024

5  out of  5
rating by deneen kirkpatrick
"Stephanie helped us with our car insurance. She was very helpful & professional. She made the whole process seamless."
We responded:
"We're glad to know that you had a positive experience with us. Your feedback is valuable, and we're always striving to improve."
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Kadir Demir

November 1, 2024

5  out of  5
rating by Kadir Demir
"Mike and his staff are very helpful."
We responded:
"Hi Kadir! Thank you so much for providing us with a wonderful review. Best regards, Michael Fay"
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Andrew Ng

September 25, 2024

5  out of  5
rating by Andrew Ng
"Bryant was extremely helpful and informative during the process of obtaining auto insurance and was able to get me a cheaper rate for my auto insurance. Would highly recommend working with Bryant!"
We responded:
"Thank you for sharing your experience with us! We are thrilled to hear that you had a great time at Michael Fay Insurance Agency."
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Gabriel Talavera

September 16, 2024

5  out of  5
rating by Gabriel Talavera
"Very honest and clear communication to detail and excellent follow up with opening a new policy"
We responded:
"We are so grateful for your kind words and 5-star rating!"
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Shaokui Huang

September 13, 2024

5  out of  5
rating by Shaokui Huang
"江小姐态度热忱,非常nice👍"
We responded:
"We are so grateful for your kind words and 5-star rating!"
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Arturo C

September 11, 2024

5  out of  5
rating by Arturo C
"Great customer service, quick and friendly, thanks Jacob"
We responded:
"We are so grateful for your kind words and 5-star rating!"
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Jesson Zheng

September 10, 2024

5  out of  5
rating by Jesson Zheng
"i had a great experience working with Ashley for my car insurance. they made the entire process smooth and straight forward and easy to understand. they took the time to explain things clearly. i recommend their service."
We responded:
"Thank you for sharing your experience with us! We are thrilled to hear that you had a great time at Michael Fay Insurance Agency."
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Stocky Singh

September 5, 2024

5  out of  5
rating by Stocky Singh
"Service is outstanding 👏 👌."
We responded:
"We are so grateful for your kind words and 5-star rating!"
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Jessyka Guevara

August 26, 2024

5  out of  5
rating by Jessyka Guevara
"Great customer service. was so fast and easy to work with Bryant, I am so satisfied with my new full coverage plan. I already had statefarm but he elevated my plan and made it so much better!"
We responded:
"We are so grateful for your kind words and 5-star rating!"
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tao adfadsf

August 20, 2024

5  out of  5
rating by tao adfadsf
"本人在state farm对江小姐耐心的讲解和对产品的介绍比较、对客户的需求做到了非常完美.在这里非常感谢"
We responded:
"We are so grateful for your kind words and 5-star rating!"
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Vanessa Bucaria

August 17, 2024

5  out of  5
rating by Vanessa Bucaria
"Stephanie is simply the best. Her smile, her personality, her overall service was amazing. We need more beautiful souls like her in this world. Thank you Stephanie for all your hospitality. I'm so honored to be a part of the team :)"
We responded:
"We are so grateful for your kind words and 5-star rating!"
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cynthia egido

August 15, 2024

5  out of  5
rating by cynthia egido
"We would highly recommend Stephanie Wu thanks to her professionalism, knowledge and patience! Many thanks to her, we changed our policy and she gave us a fabulous quote for Home and Auto bundle!! We give her 5 Stars ⭐️⭐️⭐️⭐️⭐️ for her outstanding performance and immediate responses to all of our questions!!! She is a true asset to State Farm. Bravo!!"
We responded:
"Thank you for sharing your experience with us! We are thrilled to hear that you had a great time at Michael Fay Insurance Agency."
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benjamin m

August 15, 2024

5  out of  5
rating by benjamin m
"I’ve used State Farm for many years now and they’ve always provided me with excellent service at a fair price. They are very responsive, and I would highly recommend this office and agent, Ashley Chang."
We responded:
"Thank you for sharing your experience with us! We are thrilled to hear that you had a great time at Michael Fay Insurance Agency."
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Jeff Riccardi

July 27, 2024

5  out of  5
rating by Jeff Riccardi
"I’ve been dealing with Stephanie and she is the best. Responds immediately, even 8:30 on a Friday night. Best agent I’ve worked with"
We responded:
"Thank you for sharing your experience with us! We are thrilled to hear that you had a great time at Michael Fay Insurance Agency."
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Alex Burns

July 26, 2024

5  out of  5
rating by Alex Burns
"Jacob was great to work with for my insurance needs"
We responded:
"Thank you for sharing your experience with us! We are thrilled to hear that you had a great time at Michael Fay Insurance Agency."
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Albert E

July 24, 2024

5  out of  5
rating by Albert E
"Had a phone call from agent Chelardi about a mistake that was done during a recent purchase of a new car. She explained to me the reason for the error in detail, apologized for any inconvenience, and how the problem is going to be rectified. She was professional, courteous, and answered my concerns. Thank you for the wonderful experience."
We responded:
"Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future."