
State Farm® Insurance Agent Michael Fay
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Randy B
July 1, 2025
"Working with Winnie was a breath of fresh air. Super knowledgeable and fun to work with. Wait, did I mention she saved money too? I highly recommend. Respect."
"Randy, we love hearing this! Winnie’s knowledge and good vibes really do make all the difference. And saving you money? That’s the cherry on top. Thanks for the shoutout and the respect—right back at you! - Michael Fay State Farm"
Heather Cyrwus
June 26, 2025
"Winnie was amazing to work. She was patience and did her best to give me the best quote that I could possibly get. I am very grateful for what she did for me."
"Thank you so much for your kind words, Heather! We're thrilled to hear that Winnie provided you with excellent service and worked diligently to find the best quote for you. Your appreciation means a lot to us, and we'll be sure to share your feedback with her. If you need any further assistance, please don't hesitate to reach out! - Michael Fay State Farm Insurance "
Fang Zhang
June 26, 2025
"The staff treats guests with enthusiasm, professionalism and responsibility."
"Thank you, Fang, for taking the time to share your positive experience! We are thrilled to hear that our staff's enthusiasm, professionalism, and commitment to responsibility made your visit enjoyable. Your kind words motivate us to continue delivering exceptional service to all our guests. We look forward to welcoming you back soon! - Michael Fay State Farm "
Rakhmin Kalantarov
June 26, 2025
"Incredible service by Winnie She’s honestly the best same day policy. Best prices you cannot go wrong. Very good agency everything over the phone sign and done."
"Thank you, Rakhmin, for your amazing review! We're delighted to hear that Winnie provided you with incredible service and helped you secure a same-day policy at great prices. Our team strives to make the process as seamless as possible, and it’s wonderful to know that you had such a positive experience. We appreciate your kind words and look forward to assisting you again in the future! - Michael Fay State Farm Insurance "
Alcina Kung
June 26, 2025
"My mother and I had the pleasure of working with Winnie, who was highly recommended by our neighbor. Winnie is highly professional. She is extremely patient in answering any and all of our questions and she is quick to respond via call, text, and email. It’s so convenient that she is fluent in both English and Chinese so that there isn’t a language barrier."
"Thank you, Alcina, for your thoughtful review! We’re thrilled to hear about your positive experience working with Winnie. It’s wonderful that she was able to provide you and your mother with professional, patient service while ensuring clear communication in both English and Chinese. We appreciate your neighbor’s recommendation and are so glad you chose to work with us. If you need any further assistance in the future, please don’t hesitate to reach out. Thank you again! - Michael Fay State Farm Insurance "
Forest Corner
June 25, 2025
"Winnie Li is a very pleasant and extremely helpful agent! I highly recommend her to any friends and family who would need insurance!"
"Thank you, Forest, for your kind words! We're so glad to hear that Winnie Li provided you with pleasant and helpful service. Your recommendation means a lot to us, and we’re grateful that you would recommend her to your friends and family. If you or anyone you know needs assistance in the future, don’t hesitate to reach out. We look forward to serving you again! - Michael Fay State Farm Insurance "
Suzana Paulo
June 25, 2025
"Finding the right bundled home & auto insurance can be stressful, but Brandon at Michael Fay agency made it easy. He was quick to send quotes via email, walked me through policy details, and answered every question. The rates were the best I found, and I appreciate the responsive, professional service. Definitely recommend this agency!"
"Thank you for your feedback, Suzana! We're glad to hear that Brandon made the process of finding bundled home and auto insurance easy for you. It's great to know that you appreciated his quick responses and thorough explanations. We strive to provide the best rates and service, and your recommendation means a lot to us! - Michael Fay State Farm Insurance "
Emily Acosta
June 20, 2025
"Winnie Lie was very polite and informative"
"Thank you for your feedback, Emily! We're thrilled to hear that Winnie provided you with polite and informative service. We strive to ensure our team is knowledgeable and supportive. If you have any further comments or questions, feel free to reach out! - Michael Fay State Farm Insurance "
Carlos Rivera
June 17, 2025
"Brandon was very helpful and speaks spanish too. Nice people in this office."
"Thank you, Carlos, for your feedback! We're glad to hear that Brandon was helpful and that you appreciated the bilingual support. It's great to know you had a positive experience with our team! - Michael Fay State Farm Insurance "
Jack Li
June 16, 2025
"Shoutout to Winnie for being the absolute best! My dad and I were looking for a good deal on our house, and she was super quick to respond, super patient with all our questions. She didn’t just give us the first quote she found—she actually took the time to find us the best options. Super reliable, no fluff, just great service."
"Thank you, Jack, for your fantastic review! We're so glad to hear that Winnie provided you and your dad with excellent service and took the time to find the best options for your home. Your feedback truly highlights the dedication of our team, and we appreciate you sharing your experience! - Michael Fay State Farm"
Li Zhang
June 13, 2025
"Winnie’s service was excellent and professional. She responded very quickly and helped me resolve the issue. I’m very grateful to her"
"Thank you, Li, for your great feedback! We're thrilled to hear that Winnie provided you with excellent and professional service. It's wonderful to know that she was able to respond quickly and help you resolve your issue. Your gratitude means a lot to us, and we're here to assist you whenever you need! - Michael Fay State Farm Insurance "
Peter Asaro
June 12, 2025
"Michael is very good. I have been his customer for a long time. I am satisfied."
"Thank you, Peter! We're delighted to hear that Michael has been taking great care of you over the years. Your long-standing loyalty means the world to us, and we're so glad you're satisfied with our service. Here’s to many more years together! - Michael Fay State Farm "
Yo Wang
June 12, 2025
"When buying insurance, find Winnie, she is the most professional, patient and efficient!"
"Thank you, Yo! We're so glad to hear that Winnie made your insurance experience a positive one. Her professionalism, patience, and efficiency truly make a difference. We appreciate your recommendation and look forward to assisting you again in the future! - Michael Fay State Farm "
MICHELE GENOVESE
June 12, 2025
"Winnie is such a great woman, she helped me so much and was very patient with me. You can tell she really takes care of her clients and actually cares about them. I will recommend her to everyone."
"Thank you so much, Michele! We’re so happy to hear about your positive experience with Winnie. Her patience and genuine care really make a difference, and it’s wonderful to know you felt supported. We appreciate your recommendation and look forward to helping you and your friends in the future! - Michael Fay State Farm "
catherine
June 11, 2025
"great customer service! he really took the time explain my policy to me"
"Thank you so much for your kind words, Catherine! We're thrilled to hear that you had a positive experience with our customer service. It's important to us that everyone fully understands their policies, and we're glad that our team was able to take the time to explain everything to you. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We appreciate your feedback and support! - Michael Fay State Farm "
David Yau
June 11, 2025
"Avoid Brandon at all costs."
"Thank you for sharing your experience, David. We're sorry to hear that you had a negative interaction. We encourage you to reach out to Michael directly so he can discuss this further and understand what happened. Your feedback is important to us, and we want to ensure a better experience for all our customers. - Michael Fay State Farm "
Mahbub jewel
June 6, 2025
"I had a great experience with Michael Fay-State Farm. The team was very professional quick to respond and easy to work with everything was handled smoothly efficiently. Highly recommend recommended!"
"Thank you for your kind words! We’re thrilled to hear that you had a great experience with us. Our team strives to provide professional and efficient service, and it’s wonderful to know that we met your expectations. Your recommendation means a lot to us! - Michael Fay State Farm "
jesus narvaez
May 30, 2025
"Good respectful agent will listen and work with you onto you become a satisfied customer"
"Thank you for your kind words, Jesus! We’re so glad to hear that you had a positive experience with our team. We believe in listening to our customers and ensuring their satisfaction, and it’s great to know that we met your expectations. If you ever need assistance again, don’t hesitate to reach out!- Michael Fay State Farm"
Andy Chae
May 30, 2025
"I worked with the wonderful Winnie Li! She was so knowledgeable, friendly and incredibly mindful and respectful of my time. I highly recommend that you work with her!"
"Thank you so much for your kind words, Andy! We're thrilled to hear that you had such a positive experience working with Winnie Li. She truly is a gem, and it's wonderful to know that her knowledge, friendliness, and respect for your time made a difference in your experience. We appreciate your recommendation and look forward to assisting you again in the future! - Michael Fay State Farm "
Yanfang zhu
May 28, 2025
"I am truly grateful to Winnie for her professional assistance in the field of insurance. She patiently and thoroughly answered every question I had. In today’s highly competitive insurance industry, it is rare to find an agent like Winnie who always puts her clients first and approaches her work with such dedication and responsibility. Their company also offers multilingual services, making it convenient for clients from diverse backgrounds to seek advice. Highly recommended."
"Thank you for your wonderful feedback, Yanfang! We're delighted to hear that Winnie provided you with such professional assistance and took the time to answer all your questions. It's great to know that her dedication and customer-first approach made a positive impact on your experience. We also appreciate your recognition of our multilingual services, as we strive to support customers from diverse backgrounds. Thank you for the high recommendation! - Michael Fay State Farm "
Angelica Rodriguez
May 23, 2025
"My father and I wanted to give a sincere shout-out to Winnie! We were looking for an affordable quote for our house, and she was the best about reaching out and being consistent. Winnie is very informative, quick, and reliable. Answered all of our questions and tries to give her clients the best offers there are. If you're looking for someone who answers promptly and gets the job done with professionalism, Winnie is the one! Will recommend to friends and family."
"Thank you for sharing your experience, Angelica. It's wonderful to hear that Winnie provided you and your father with such excellent service. Her dedication to being informative and reliable truly makes a difference in helping everyone find the right solutions. Your recommendation means a lot, and we appreciate you taking the time to highlight Winnie's professionalism and commitment to her work.- Michael Fay State Farm "
Sharon
May 19, 2025
"Michael handled the switch from a competitor to State Farm in literally under 5 minutes and saved me a bundle! Best in class."
"We appreciate your review, Sharon! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Michael Fay State Farm Insurance "
Erick Q
April 21, 2025
"I’ve been a costumer of this location for over 9 years and have yet to complain about their service. All member are supportive and eager to find you the best deal possible. Make sure to ask for Winnie Li! She is such a wonderful person to work with and goes above and beyond to meet your needs. Trust me, if someone can do it, ITS WINNIE LI!"
"Erick, thank you so much for your wonderful review! We truly appreciate your loyalty over the past nine years. It’s fantastic to hear that our team has consistently provided you with great service, and we’re especially grateful for your kind words about Winnie Li. She truly is a valuable member of our team, and we’re glad to know she has gone above and beyond to meet your needs. If you ever need anything else, don’t hesitate to reach out. We look forward to serving you for many more years to come! - Michael Fay State Farm Insurance "
Bryan Gao
April 18, 2025
"Very nice of work"
"Bryan, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Michael Fay State Farm "
Erick Torres
April 18, 2025
"My agent Winnie was informative and extremely help fall from start to end great agent and great car insurance company State Farm ...# 1"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Michael Fay State Farm Insurance"