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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Guobin Hu

November 17, 2023

5  out of  5 rating by Guobin Hu
"Ms. Ashley Jiang is very friendly and willing to help!"

S B

November 13, 2023

5  out of  5 rating by S B
"Good service by Jimmy Mei. The whole transaction went smooth. Highly recommend Jimmy Mei"

Gaby Jertz

November 9, 2023

5  out of  5 rating by Gaby Jertz
"Stephanie Wu, agent for State Farm made a world of a difference for me!!! With the Insurance premiums for home and auto going through the roof I decided to shop around for competitive quotes and worked with several brokers. Going through this painful exercise I can’t praise enough Stephanie Wu, agent for State Farm who made a world of a difference for me. Through Stephanie I not only obtained the best quotes comparing to those elsewhere, what Stephanie also set apart to anyone else was my experience of exceptional customer service! She showcased a level of professionalism, expertise that was unmet else, friendly, courteous, patient, and attentive, making me feel a valued customer! The entire process, from initial contact to bringing my new Insurances for home and auto with State Farm in place by Stephanie was remarkably smooth, hassle-free and delightful. She is a highly distinguished, highly recommendable agent – what a world of a difference! Don’t bother going elsewhere – go straight to the best 😊 - I highly recommend this business"

N Ali

November 9, 2023

5  out of  5 rating by N Ali
"I have had the pleasure of working with Stephanie from State Farm. She was incredibly knowledgeable and took the time to guide me through different policies ensuring I got the right coverage for my needs. Highly recommended!"

Mohamed Hawaldar

November 8, 2023

5  out of  5 rating by Mohamed Hawaldar
"Brian Navarro was the gentleman who assisted me. I have been looking for insurance for quite a while. He is very professional and I 100% recommend you ask for him specifically. He knows what he’s doing and he’s been exceptionally helpful in helping me getting a proper quote for my vehicle. Solid 5 star rating !"

李明

November 8, 2023

5  out of  5 rating by 李明
"Jimmy was great helped me out with all my problems"

Mel Ates

November 7, 2023

5  out of  5 rating by Mel Ates
"Jimmy was very helpful, informative and responsive with a new quote for my car insurance! Got me great rates. Highly recommend"

Eui Paik

November 1, 2023

5  out of  5 rating by Eui Paik
"Thanks Bryant, it was quick and easy"

Tae Kim

November 1, 2023

5  out of  5 rating by Tae Kim
"잘되었습니다 .보험도 싸고 여기로 한게 잘됐습니다."

Paul Lee

October 30, 2023

5  out of  5 rating by Paul Lee
"I bought my homeowner and Auto insurance through the Michael Fay Agency because they had a better price than I was paying! Their follow up service was excellent! I definitely recommend them!"

giselle hook

October 21, 2023

5  out of  5 rating by giselle hook
"I had a great experience speaking to Stephanie!! I needed help with going over my auto insurance policy and she was so patient and helpful!!! She provided exceptional service and I am amazed by the great service she provided. Thank you!!!"

Joshua Nowell

October 21, 2023

5  out of  5 rating by Joshua Nowell
"I had so many questions about life insurance, and none of them were happy. But Stephanie Wu's patience and kindness made things easy. She made the insurance process stressfree. And thanks to her, I know my family will be taken care of if the worst-case scenario happens."

Chak Mahr

October 20, 2023

5  out of  5 rating by Chak Mahr
"I had the pleasure of speaking to Stephanie today, she provided excellent costumer service. I highly recommend this place."

Arleny Ixcolin

October 20, 2023

5  out of  5 rating by Arleny Ixcolin
"Stephanie is an absolute standout at State Farm. Her performance is nothing short of impressiveness. As a representative, she consistently exceeds expectations with dedication and remarkable attention to detail. Not only does Stephanie possess an impressive grasp of insurance knowledge, but her kindness and genuine care elevate the customer experience to extraordinary levels. In every interaction, she showcases a level of professionalism and expertise that sets her apart. Stephanie is, without a doubt, an excellence in her role, making her the best for anyone seeking top-tier service."

Marinos Chalkias

October 20, 2023

5  out of  5 rating by Marinos Chalkias
"Stephanie at State Form is truly outstanding. Her work ethic is excellent, and as a representative, she consistently goes above and beyond. Stephanie not only demonstrates expertise in insurance matters but does so with a genuine and caring demeanor. She was incredibly helpful, addressing my needs with precision and a friendly attitude. I couldn’t be more pleased with the excellent job Stephanie has done - I would highly recommend Stephanie!"

Alberto Ruiz

October 20, 2023

5  out of  5 rating by Alberto Ruiz
"I had the Pleasure of speak with Stephanie. Her customer service was exceptional, as she kept me updated throughout the entire process. I highly recommend this business."

Sonia Shew

October 20, 2023

5  out of  5 rating by Sonia Shew
"I had the pleasure of speaking with Yu Ting Wu. Her customer service & knowledge of the questions I had was very excellent & helpful! I highly recommend this State Farm Office."

Jake Meomartino

October 11, 2023

5  out of  5 rating by Jake Meomartino
"Jimmy was a great deal of help with me 100 percent of the way. highly reccomend"

JJuicy

October 11, 2023

5  out of  5 rating by JJuicy
"Had a great experience with my representative Jimmy!"

joey marqus

October 11, 2023

5  out of  5 rating by joey marqus
"Great insurance agency I had Jimmy as my agent and he was great!"

Albert E

October 10, 2023

5  out of  5 rating by Albert E
"Had a wonderful experience with the agent Ashley Chiang! She was wonderful, professional, and knowledgeable with all the questions I had regarding the policies I requested for. Overall it was a pleasant experience and it was done with ease. Highly recommended."

Jean Gray

October 6, 2023

5  out of  5 rating by Jean Gray
"Jimmy Mei was able to help me with exactly what I needed. Great insurance agent 👍"

Jacqueline Valente

October 6, 2023

5  out of  5 rating by Jacqueline Valente
"Michael Fay from State Farm insurance is very accommodating and always looks to do good for his clients. They are extremely helpful at finding fair quotes for their clients. I am very happy to have them as my homeowners and auto insurance providers you won’t go wrong with them."

Joseph Lee

October 6, 2023

5  out of  5 rating by Joseph Lee
"Always timely in helping all the requests"

Rachael Blessinger

October 4, 2023

5  out of  5 rating by Rachael Blessinger
"I recently had the pleasure of dealing with Jimmy from their customer service team regarding my auto insurance policy, and I must say, it was a refreshing and satisfying experience. From the very beginning, Jimmy demonstrated an impressive understanding of the complexities of auto insurance. He patiently explained the intricacies of my policy, ensuring that I fully comprehended the coverage, deductibles, and premiums involved. What truly impressed me was Jimmy's willingness to go above and beyond to address my specific needs. He took the time to assess my driving habits and provided valuable insights on how I could optimize my policy to better suit my situation. This level of personalized attention was a pleasant surprise in the often impersonal world of insurance. Throughout our conversation, Jimmy remained courteous, patient, and attentive, making me feel like a valued customer. He answered all my questions thoroughly and even provided tips on how to lower my premium without compromising coverage. Additionally, I was pleasantly surprised by the efficiency of Jimmy's customer service. The entire process, from initial contact to resolution, was remarkably smooth and hassle-free. Jimmy promptly processed the necessary changes to my policy and sent me clear, concise documentation for my records. In a field where customer service can sometimes feel like a daunting maze, dealing with Jimmy from their auto insurance customer service team was a breath of fresh air. He exhibited a rare blend of expertise, personalized care, and efficiency that made the entire experience not only manageable but genuinely enjoyable. I wholeheartedly commend Jimmy for his outstanding service in the realm of auto insurance."