State Farm® Insurance Agent Michael Fay

"Stephanie Wu, agent for State Farm made a world of a difference for me!!! With the Insurance premiums for home and auto going through the roof I decided to shop around for competitive quotes and worked with several brokers. Going through this painful exercise I can’t praise enough Stephanie Wu, agent for State Farm who made a world of a difference for me. Through Stephanie I not only obtained the best quotes comparing to those elsewhere, what Stephanie also set apart to anyone else was my experience of exceptional customer service! She showcased a level of professionalism, expertise that was unmet else, friendly, courteous, patient, and attentive, making me feel a valued customer! The entire process, from initial contact to bringing my new Insurances for home and auto with State Farm in place by Stephanie was remarkably smooth, hassle-free and delightful. She is a highly distinguished, highly recommendable agent – what a world of a difference! Don’t bother going elsewhere – go straight to the best 😊 - I highly recommend this business"

"Brian Navarro was the gentleman who assisted me. I have been looking for insurance for quite a while. He is very professional and I 100% recommend you ask for him specifically. He knows what he’s doing and he’s been exceptionally helpful in helping me getting a proper quote for my vehicle. Solid 5 star rating !"

"I had so many questions about life insurance, and none of them were happy. But Stephanie Wu's patience and kindness made things easy. She made the insurance process stressfree. And thanks to her, I know my family will be taken care of if the worst-case scenario happens."

"Stephanie is an absolute standout at State Farm. Her performance is nothing short of impressiveness. As a representative, she consistently exceeds expectations with dedication and remarkable attention to detail. Not only does Stephanie possess an impressive grasp of insurance knowledge, but her kindness and genuine care elevate the customer experience to extraordinary levels. In every interaction, she showcases a level of professionalism and expertise that sets her apart. Stephanie is, without a doubt, an excellence in her role, making her the best for anyone seeking top-tier service."

"Stephanie at State Form is truly outstanding. Her work ethic is excellent, and as a representative, she consistently goes above and beyond. Stephanie not only demonstrates expertise in insurance matters but does so with a genuine and caring demeanor. She was incredibly helpful, addressing my needs with precision and a friendly attitude. I couldn’t be more pleased with the excellent job Stephanie has done - I would highly recommend Stephanie!"

"Michael Fay from State Farm insurance is very accommodating and always looks to do good for his clients. They are extremely helpful at finding fair quotes for their clients. I am very happy to have them as my homeowners and auto insurance providers you won’t go wrong with them."

"I recently had the pleasure of dealing with Jimmy from their customer service team regarding my auto insurance policy, and I must say, it was a refreshing and satisfying experience. From the very beginning, Jimmy demonstrated an impressive understanding of the complexities of auto insurance. He patiently explained the intricacies of my policy, ensuring that I fully comprehended the coverage, deductibles, and premiums involved. What truly impressed me was Jimmy's willingness to go above and beyond to address my specific needs. He took the time to assess my driving habits and provided valuable insights on how I could optimize my policy to better suit my situation. This level of personalized attention was a pleasant surprise in the often impersonal world of insurance. Throughout our conversation, Jimmy remained courteous, patient, and attentive, making me feel like a valued customer. He answered all my questions thoroughly and even provided tips on how to lower my premium without compromising coverage. Additionally, I was pleasantly surprised by the efficiency of Jimmy's customer service. The entire process, from initial contact to resolution, was remarkably smooth and hassle-free. Jimmy promptly processed the necessary changes to my policy and sent me clear, concise documentation for my records. In a field where customer service can sometimes feel like a daunting maze, dealing with Jimmy from their auto insurance customer service team was a breath of fresh air. He exhibited a rare blend of expertise, personalized care, and efficiency that made the entire experience not only manageable but genuinely enjoyable. I wholeheartedly commend Jimmy for his outstanding service in the realm of auto insurance."